Return Policy

Noborupa.com Return Policy

At Noborupa.com, we strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, our hassle-free return process is here to help.

Eligibility for Returns

  • Timeframe: Items can be returned within 7 days of delivery.
  • Condition: Returned items must be unused, unwashed, and in their original condition, with all tags and packaging intact.
  • Non-returnable Items:
    • Customized products
    • Clearance sale items
    • Items damaged due to misuse

How to Initiate a Return

  1. Contact Us:
    • Email: support@noborupa.com
    • Phone: +880 1707 603403
      Reach out within the return period and provide the following details:
    • Your order number
    • Reason for the return
    • Supporting images (if applicable, e.g., for defective or incorrect items)
  2. Approval & Instructions:
    Once your request is approved, we’ll provide return instructions and the return shipping address.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service to ensure safe delivery of your return.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 business days and issued to your original payment method.

Exchanges

  • Exchanges are subject to stock availability.
  • If the desired item is out of stock, a refund will be processed instead.

Important Notes

  • Retain your return shipping receipt until your return has been processed.
  • Noborupa.com reserves the right to refuse returns that do not meet the eligibility criteria.

For further assistance, feel free to contact us via email or phone. We’re here to help!

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